Asus SBW-06D2x-U BluRay not working on Windows 10: Difference between revisions

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I found the solution [https://mightbeuseful.wordpress.com/2015/12/05/solved-asus-external-blu-raydvd-external-drive-not-working-in-windows-10/ here].
I found the solution [https://mightbeuseful.wordpress.com/2015/12/05/solved-asus-external-blu-raydvd-external-drive-not-working-in-windows-10/ here]. The text below is a copy of the origional, in case that is gone the next time i need this solution :-)


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Revision as of 13:15, 17 June 2017

I found the solution here. The text below is a copy of the origional, in case that is gone the next time i need this solution :-)


I have an external Blu-Ray/DVD external drive for my Windows laptop. Specifically, it is the Asus SBW-06D2x-U here: https://www.asus.com/us/optical-drives-storage/

When I upgraded from Windows 8.1 to Windows 10, the external drive no longer worked. I could hear that its power was on, but the drive did not appear in “This PC” and neither did it appear in the Device Manager. It was as if the drive was completely invisible to Windows 10.

I found the solution here: http://superuser.com/questions/982116/windows-10-does-not-discover-dvd-device What follows is the info I got from there, rewritten for completely ignorant people (like me).

With the external drive plugged into the USB ports, open up the Device Manager (if you don’t know how, simply type “device manager” into the search box and click on it). First, look to see if the drive is listed there but with an exclamation mark next to it; if so, that’s a different problem and you’ll need to look somewhere else for the solution.

If your external drive is completely missing from Device Manager, look to see if there is an entry called “Initio Combo Device Class”. If so, see what happens if you unplug the external drive. If the “Initio Combo” thing disappears, then that’s the problem: Windows 10 is mistaking your Blu-Ray drive for this useless Initio thing. If you get rid of Initio, your computer will recognize your Blu-Ray drive properly. I do not know why this works, but it does.

OK, so follow these instructions TO THE LETTER.

  1. Plug your external drive back in, and “Intio Combo Device Class” should reappear in the Device Manager.
  2. Click on the little “>” next to it, and you should see something called “Initio Default Controller” appear underneath.
  3. Right-click on “Initio Default Controller” and click ‘Disable’ to turn it off.
  4. Now right-click on it again and click ‘Properties’.
  5. In the window that pops up click on the ‘Driver’ tab.
  6. Click on ‘Uninstall’, and then follow the instructions carefully to ensure that you do uninstall the drivers (IMPORTANT: you may need to click on a checkbox to confirm that you want to uninstall the drivers – don’t miss this step if so).
  7. Unplug the external drive from the USB ports.
  8. Shut down your computer (be sure to shut it down fully, don’t just restart it).
  9. With the computer powered off, plug in the external drive to the USB ports.
  10. Restart the computer and let it boot up.
  11. The drive should now work! It should appear in “This PC” and it should appear in “Device Manager” in the list of “DVD/CD-ROM drives”

Good luck!